At the time we ask for your personal information, we will make clear the personal information we are requesting from you as well as the reasons for doing so.
Your full name, a username, your email address, and your phone number must be provided in order to register on the site.
If you get in touch with us directly, we might learn more about you, including your name, email address, phone number, the message and/or attachments you send us, and any other details you decide to us.
You will need to enter your bank account information, including the bank name, account name, and account number, in order for payments to be processed.
You also need to upload a image of a giftcard carry out any transaction on our app/ website. (Note that all your images are hosted on http://res.cloudinary.com)
We make use of the data we gather in a variety of ways, including:
a) Develop new products, services, features, and functionality
b) Facilitate transaction efficiently
c) Expand, personalise, and improve our website
d) Recognize and analyse how you use our website
e) Communicate with you, either directly or via one of our partners, for a variety of reasons, such as customer support, to give you website updates and other information, and for marketing and promotional purposes.
g) Emails to you
h) Track down and stop fraudulent activity
We only disclose information with your permission, as required by law, to deliver services to you, safeguard your rights, or carry out contractual duties.
We might need to share your personal information with other Third-Party Service Providers or process your data.
Examples may include email delivery, hosting services, payment processing, data analysis, customer support, and marketing initiatives. We do not disclose, sell, rent, or exchange any of your information with other parties for their marketing needs unless specifically stated in this policy.
To ensure our mobile app and website has optimized retrieval speed, design and display of graphics on various end devices, we use Cloudinary service, it is a content delivery network (CDN). Cloudinary ltd operates the service the company is located 3400 Central Expressway, Suite 110, Santa Clara, CA 95051, USA.
For Clarity and Simplicity, all images Users upload on our website and mobile app is being uploaded to and hosted on https//res.cloudinary.com
For information on user data protection by cloudinary visit https://cloudinary.com/privacy
We will only keep your personal information for as long as it is reasonably necessary to:
a) provide our services to you;
b) archive information to identify and look into fraudulent transactions;
c) fulfil our legal obligations under financial or anti-money laundering laws;
d) satisfy any tax, accounting, or reporting requirements; and
e) If we reasonably believe that there is a chance of litigation over our relationship with you
In a nutshell: Unless otherwise required by law, we retain your information for as long as required to achieve the goals specified in this privacy statement.
Your personal information will only be kept by us for as long as it is required to fulfil the goals outlined in this privacy statement. No requirement in this policy calls for us to keep your personal data for a longer period than the time a user has an account with us. If we no longer need to process your personal data for any legitimate business purpose, we will either delete it or, if that is not possible, we will make it anonymous (for example, because your personal information has been stored in backup archives),
In a nutshell, we work to safeguard your personal data using a system of administrative and technical security controls.
To ensure the protection of any personal information we process, we have put in place the necessary organisational and technical security measures. Please keep in mind, however, that we are unable to ensure that the internet is completely secure. Although we will do our best to protect your personal information, you bear all risks associated with sending personal information to or from our Services. You should only use secure environments to access the services.
Consumers have the following rights under the CCPA, among others: Request that businesses who collect their personal data disclose the categories and particular categories of personal data about their customers that they have gathered.
Demand that whatever personal information a company possesses about a customer be deleted.
Ensure that a company selling customer data does not sell the customer's data again.
We have one month to react to any requests you might make. Contact us if you want to make use of any of these rights.
We shall encode our cookies so that only we can interpret the information stored in them. You are free to decline our cookies if your browser or browser add-on permits, but doing so may interfere with your use of TRAYDAH Services. Disabling cookies will usually result in also disabling certain functionality and features of the this site. The help section of most browsers or browser add-ons provides instructions on blocking, deleting, or disabling cookies.
As we may eventually sell products it's important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that certain cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and roduct costs to ensure the best possible price. We intend to use several partners to advertise on our behalf and affiliate tracking cookies will simply allow us to see if our customers have come to the site through one of our partner sites so that we can credit them appropriately and where applicable allow our affiliate partners to provide any bonus that they may provide you for making a purchase.
More Information If there is something you aren't sure you need or not, it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. However, if you still need more information, please contact us.
Our primary purpose in collecting personal information is to provide you with a secure, smooth, efficient, and customised experience. We may use your personal information to:
Provide TRAYDAH Services and customer support you request; Process transactions and send notices about your transactions; Resolve disputes, collect fees, and troubleshoot problems; Prevent and investigate potentially prohibited or illegal activities, and/or violations of our posted user terms; Customise, measure, and improve TRAYDAH Services and the content and layout of our website and applications; Deliver targeted marketing, service update notices, and promotional offers based on your communication preferences; and Verify your identity by comparing your personal information against third-party databases.
We will not use your personal information for purposes other than those purposes we have disclosed to you, without your permission. From time to time, we may request your permission to allow us to share your personal information with third parties. You may opt out of having your personal information shared with third parties, or from allowing us to use your personal information for any purpose that is incompatible with the purposes for which we originally collected it or subsequently obtained your authorisation. If you choose to so limit the use of your personal information, certain features or TRAYDAH Services may not be available to you.
We collect personal data that you volunteer on forms which you submit to us and in emails that you send to us. In addition we automatically gather details of browser types and IP addresses of the users who visit our site. We do not release this information to any outside party, except in suspected fraud cases.
We store and process your personal and transactional information, including certain payment information, where TRAYDAH facilities or our service providers are located, and we protect it by maintaining physical, electronic, and procedural safeguards in compliance with applicable laws. We use computer safeguards such as firewalls and data encryption, we enforce physical access controls to our buildings and files, and we authorise access to personal information only for those employees who require it to fulfil their job responsibilities.
Full credit card data is securely transferred and hosted off-site by a payment vendor in compliance with Payment Card Industry Data Security Standards (PCI DSS). This information is not accessible to TRAYDAH staff.
We store our customers' personal information securely throughout the life of the customer's TRAYDAH Account. TRAYDAH will retain your personal information for a minimum of five years or as necessary to comply with our legal obligations or to resolve disputes.
You may request that we amend any personal data that we are holding about you which is factually inaccurate. You can contact customer support stating your wishes.
This website may contain links to other sites. TRAYDAH is not responsible for the privacy practices of such other sites. This privacy statement applies solely to information collected by this web site.
TRAYDAH is not associated with any of the trademarks which might appear visible in the Online Payment method lists or payment gateways – in this case, Paystack. TRAYDAH does not itself support these payment methods, or claim to be in partnership with them. Also, services provided by TRAYDAH are not authorised, approved, endorsed or sponsored by any of the payment methods we use or their respective trademark owners. Payment method listings are visible on the TRAYDAH website for informative purposes only. Trademarks which might appear visible on the TRAYDAH website, belong to the respective trademark owners alone.
We retain your personal information as long as it is necessary and relevant for our operations. In addition, we may retain personal information from closed accounts to comply with national laws, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigation, enforce our Terms of Service and take other actions permitted or required by applicable national laws.
If you have any questions about this Privacy statement, the practices, or your dealing with this web site, please contact us and your inquiry will be dealt with as soon as possible.